Illinois Relay Service
LocationIllinois Relay Service200 Enterprise Drive Riverway Business Park *Unknown*, IL 61554 |
Mailing AddressIllinois Relay Service 200 Enterprise Drive Riverway Business Park Pekin, IL 61554 |
Telephone Numbers and Contact informationPhone: (800) 526-0844 TTY UsersPhone: (800) 526-0857 Voice Users Phone: ( ) -711 Phone: (800) 841-1055 More information about relay service Phone: (800) 841-6167 Voice/TTY information about relay servic Web Page: www.gallatinriver.com Email: support.gallatinriver.net | |
Program Details
Operating Agency: Hotline Numbers (Professional )
Person In Charge:
Hours: 24 hour a day, 7 days a week
Eligibility:
Fees:
Intake Process:
Service Area:
Handicap Accessibility: Not Applicable
Program/Service Notes
The Illinois Relay Service (also known as dual party relay) is a 24-hour-a-day, 7-day-a-week service provided by Gallatin River in cooperation with the Illinois Telecommunications Access Corp. (ITAC). This service is a communications link between those who use a Teletypewriter (TTY) and a standard voice telephone. TTYs are special typewriter-style devices used by persons who are hearing-impaired or deaf to communicate over the telephone. Specially trained operators relay communications between TTY users and hearing people who use voice telephone. The relay operator will type the hearing caller's spoken words to the TTY caller. The operator will also speak the typed words received from the TTY caller to the hearing person. The operator acts as a go-between throughout the entire conversation. All calls made through the Illinois Relay Center are kept strictly confidential. Employees may not disclose any communications they have seen or heard, and no record of the call is kept, other than for billing purposes. To use the service, contact the Illinois Relay Center by dialing one of the following numbers: 7-1-1 1-800-526-0844 1-800-526-0857 There are no additional charges for this service. Calls placed through the Illinois Relay Center are billed at regular telephone company rates. PLEASE NOTE: Relay operators do not have access to 9-1-1 emergency centers. TTY users should dial their local TTY emergency numbers directly. If you would like more information about the relay service, or about equipment furnished by the Illinois Telecommunications Access Corporation (ITAC), please call 1-800-841-1055 (TTY) 1-800-841-6167 Voice/TTY Services for TTY Customers Only The Gallatin River Business office can also supply you with information. Please Call 309-345-1115 for additional help.